ShellShock Protection 30-Day Return Policy

Return Period: Customers may return their ear and eye protection products within 30 days of the original purchase date for a full refund or exchange.

Condition of Returned Items: Products must be returned in their original condition, including all accessories and packaging. Items that are damaged, altered, or not in their original condition may be denied a refund or exchange.

Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

Return Process: Contact ShellShock Protection customer service to initiate a return. Customers are responsible for return shipping costs, unless the return is due to a manufacturing defect or a shipping error by ShellShock Protection.

Refunds: Refunds will be issued to the original method of payment. Please allow 3-5 business days after the receipt and inspection of the product.

This return policy applies only to purchases made directly from ShellShock Protection or authorized retailers.

For any other return or exchange inquiries, please contact us at contact@shellshockpro.com.

ShellShock Protection Shipping Policy

At ShellShock Protection, we are committed to delivering our premium eye and ear protection gear to you efficiently and reliably. Below is our shipping policy, designed to ensure a smooth experience from our store to your doorstep.

Shipping Methods and Costs:

• Economy shipping is included in all orders. We offer an option to upgrade to standard and expedited shipping at additional cost.
• Shipping costs are calculated based on weight, size, and destination of the order.
• All shipping costs will be clearly provided at checkout before you complete your purchase.

Processing Time:

• Orders are processed within 1-2 business days.
• Orders placed on weekends or holidays will be processed the next business day.

Delivery Times:

• Standard Shipping: 3-5 business days.
• Expedited Shipping: 1-2 business days.
• Delivery times are estimates and may vary based on location and other factors.

International Shipping:

• Currently, we only ship within the USA.

Tracking Your Order:

• A tracking number will be provided via email once your order ships.
• You can use this number to track your package's progress to your door.

Damages and Issues:

• Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Customer Service:

• For any shipping-related inquiries or concerns, please contact our customer service team at contact@shellshockpro.com.

Note:

• We are not responsible for shipping carrier delays.
• Shipping policies are subject to change without notice.

Thank you for choosing ShellShock Protection for your safety needs. We look forward to serving you and ensuring your order arrives promptly and safely.